FAQ

ICT service

EEB3 IT department

The IT department supports all students and teacher’s accounts (Office365 and school login) and parents SMS accounts.


Office 365

Students and Teachers receive an Office 365 Education account, which includes the Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook, One Note, Microsoft Teams, One Drive), as well as additional classroom tools.   The Office suite can be installed on up to 5 computers.

What should I do if I have a problem with Office 365?

Reset the password via the automatic procedure (tutorial) :  Reset password STUDENTS and TEACHERS

If this does not work :

For Primary pupils accounts
For Secondary pupils accounts contact Amanda DIEGUEZ – Local C314b

 

SMS MySchool

SMS MySchool is a school management software that allows you to view your child’s timetable, attendance, report cards, teachers’ contact details, report cards, etc.

What to do if you lose your SMS password?

  • For your child, it is the same as his/her email => Reset password procedure
  • For parents (tutorial ) :  Reset password PARENTS SMS

If this does not work: